We are experiencing intermittent issues with online banking and our app. You may have trouble logging in or your account balance and transactions may appear incorrect. We are aware of the issue and are working to resolve as soon as possible. We apologize for the inconvenience.

Questions? Contact Support Search

We’re Here to Help

Verifying an External Transfer Account

The Account Verification page lists the external transfer accounts that you have requested, along with the status of the link.

To verify an external transfer account

1. In the navigation menu, click or tap Move Money > Add External Account. The Account Verification page appears.

2. Do the following:

  • Click or tap the account that you want to verify.
  • In the Verify Deposit Amounts area, enter the amounts of the two deposits that we made to the external account.
  • Click or tap Continue.

3. After verification, the external transfer account appears in the list of accounts that you can use in transfers.